Last Updated: [15/10/2024]

At Thea Intelligence Ltd, we are committed to safeguarding the privacy of our website visitors. This privacy policy outlines how we collect, use, disclose, and protect your personal information in accordance with the UK General Data Protection Regulation (GDPR) and other relevant data protection laws.

1. Information We Collect

We may collect, store, and use the following types of personal information:

• Information You Provide: When you register on our website, subscribe to our newsletter, or contact us via forms, we may collect your name, email address, phone number, and other relevant details.
• Automatically Collected Information: We may automatically collect certain data through cookies or other tracking technologies, such as your IP address, browser type, and usage patterns.
• Payment Information: If you make a purchase, we collect payment details, which are processed by secure third-party payment processors (we do not store your payment information).

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and improve our services.
• To personalise your experience on our website.
• To send you communications, such as newsletters or promotional emails (with your consent).
• To process transactions and manage orders.
• To comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files that are placed on your device. You may refuse the use of cookies by adjusting your browser settings, but please note that some website features may not function properly without them.

For more information on the cookies we use, please see our Cookie Policy.

4. Data Sharing and Disclosure

We may share your personal information with third parties in the following cases:

• Service Providers: We may share information with trusted third-party service providers to help us operate our website, process payments, or deliver services.
• Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of Thea Intelligence Ltd, our users, or others.
• Business Transfers: If our company is acquired or merged, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes outlined in this privacy policy or as required by law. Once your data is no longer needed, we will securely delete or anonymise it.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Access: You have the right to request a copy of the information we hold about you.
• Rectification: You can request that we correct any inaccuracies in your data.
• Erasure: You can request that we delete your personal data, subject to certain conditions.
• Restriction: You can ask us to restrict the processing of your data in certain circumstances.
• Objection: You can object to the processing of your data, including for marketing purposes.
• Portability: You can request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us at info@theaintelligence.com

7. Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly to stay informed of how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at info@theaintelligence.com